Continued from post below:
The in-train announcements come off way too short, and timing is just off. First off, for accessibility purposes, the announcements do miss a key component. For those who are visually impaired, tourists or practically anyone not familiar to the area, the lack of, “the doors on the right/left side will open” are missed; not only that, commuters standing near said doors will know which door does open at a certain station and therefore may be less annoyed to see a herd of people wanting to get off. The announcement of “This train is for Richmond-Brighouse/YVR-Airport/Waterfront” should be played back when the train is stopped at the stations, not seconds after the train departs from said stations. However, in the case of the latter, some additional information should be added to that announcement from the more major stations (Waterfront, Vancouver City Centre, Broadway City Hall, Marine Drive, Bridgeport for example), such as other stations of note that the train is bound for. So something like this (from Waterfront):
“This is the Canada Line train, bound for Broadway-City Hall, Oakridge-41st, Marine Drive, Richmond-Brighouse. The next station is [Vancouver City Centre]”
and when nearing the station itself:
“We will be arriving at [Vancouver City Centre] shortly, the doors on the left side will open.”
I joked if TransLink had paid the voice of SkyTrain Laureen Regan by the word as the reasoning behind why the announcements were so bare-bones.
Other known announcements would include notifications where the priority seats are for the elderly, handicapped, expecting mothers, and passengers accompanying small children. It may seem like a mouthful, but to attain competence as a company, you need to cover your bases. And yes, this does extend to the Expo and Millennium lines too.
Now to an issue pertaining to the rush hour crunch (again). Regardless of station, the time unloading/reloading of passengers is at a blazing 8-10 seconds. Not good. As you’d be expecting crowds, big or small, waiting at stations, it’ll take the allotted time just for the unload, then a few more seconds for the reload. As an automated system, this is a big problem, because what happens, passengers will just hold the door open anyway to allow most, if not all passengers to get on board–delaying the train anyway. And since it being an automated system, there wouldn’t be a chance for full-time attendants to let the conductor know that all passengers are safely on board. Of course that goes back to train selection, automated or otherwise.
Jumping back up to the station concourses, there should be the next train LED board up on the concourse, adjacent to fare machines and eventual faregates. A small addition but needed.
Back down to the platform once more is positioning labels on the platform noting passengers where to stand whenever the train arrives. Since they only use one kind of train, it’s easier to implement. Or if you want to one up that, install automatic platform gates. This enables passengers where to board and possible jumpers. This covers a whole area of future problems.
This pretty much covers what I thought would’ve been a short post but expanded to a two-parter. If I have more beefs (which I’m sure I will), an additional inset post will be added in the near future.